Understanding & Evaluating Customer Service

$750.00

Being able to evaluate and improve customer service is a major goal of most major businesses. This course takes lessons learned in various industries, and incorporates them into lessons aimed at analyzing and improving customer encounters and service.

Description

Being able to evaluate and improve customer service is a major goal of most major businesses. This course takes lessons learned in various industries, and incorporates them into lessons aimed at analyzing and improving customer encounters and service.