The ReTrain Canada Team

Jeannine understands the learning and employment challenges people face across Canada. Her vision is that all Canadians have access to the skills necessary for our collective digital transformation. For these reasons and more, she is committed to the reskilling and upskilling of all Canadians.

Fred Bent, Vice President of Retrain Canada and S01ve Cyber Solutions combines his past experience as a detective with his current role in the cyber solutions sector. After transitioning from law enforcement, Fred applies his investigative skills to fortify Retrain Canada’s cybersecurity strategies, while also empowering others through education. 

Chad is a leader in client relationship-building and customer service. He is able to identify and meet your needs with elegant solutions.

Tanja is our Senior Client Support Specialist. She provides direct support getting our clients and students ready and equipped to learn.

Mckenzie provides support to our clients and students to ensure our operations run smooth, and students are ready to learn.

Darren Reaume is a highly experienced Administrator, Senior Mentor, Course Developer, and Manager of Cyber Security Operations with 20 years of experience. He has developed the Applied Penetration Testing courses, advises on cybersecurity matters, and mentors other instructors.

At ReTrain, Darren teaches several cybersecurity courses, including Cybersecurity Basics for Non-IT Professionals, Cybersecurity Foundations, and both levels of Applied Penetration Testing. Darren is passionate about sharing his knowledge with others and brings his sense of humour to each class.

Darren has numerous certifications and education in AutoCad, Geomatics, programming languages like Java, C, Visual C#, Python, Linux, and Penetration Testing. In his free time, he enjoys spending time with family and friends, staying fit, playing golf, and playing drums in his band.

Asad Tahir is a highly experienced and multilingual educator with a passion for teaching physics, mathematics, and computer technology. With 10 years of teaching experience and an international background, Asad has a unique perspective on education that makes him a valuable asset to the ReTrain team.

As an expert in Microsoft Office, Asad teaches all levels of the software to students of all ages and backgrounds. He holds an MSc in Physics, a B.Ed, and a BSc, which gives him a well-rounded understanding of science and technology. In his free time, Asad enjoys spending time with his family and building on his knowledge of electrical circuit analysis and logic gates in computers.

Asad’s passion for education is evident in his teaching style and the way he interacts with his students. His international experience has given him a unique perspective on teaching, which he incorporates into his lessons to make them more engaging and effective. With his expertise in Microsoft Office and his passion for education, Asad is a valuable addition to the ReTrain team and a highly sought-after educator in his field.

Ryan Evans is a highly experienced software trainer who has worked with prestigious institutions such as SAIT, MountRoyal University, and ReTrain. He has been instrumental in teaching Microsoft, Custom Training, and Adobe products to students. Ryan’s vast experience of 23 years in the multi-media industry has allowed him to develop his skills as a curriculum designer and instructor.

Ryan’s impressive portfolio of work includes animations for National Geographic Live and other corporate events, along with multiple advanced corporate Excel projects. At MountRoyal University, he holds a record for teaching the most number of students at one time. His commitment to excellence and passion for teaching has made him a sought-after trainer in the industry.

Ryan teaches several courses at ReTrain, including all levels of Microsoft Office, Custom Training, Project Management, and Corporate Training. His certifications in Microsoft and Adult Education are proof of his extensive knowledge and expertise in the field. In his spare time, Ryan enjoys exploring new technologies and hanging out with family and friends.

Bright Nwankwo has over Nine years of experience working in various industries, including geophysical survey, real estate, construction, and cybersecurity. He started his career as a Geologist, Project & Site Supervisor and later transitioned into cybersecurity as an Analyst, Penetration Tester, and educator. In his current role, he focuses on protecting data and networks, educating individuals and organizations about the importance of cybersecurity in protecting their sensitive data.

Bright is an Open-Source-Intelligent-Investigation analyst who investigates, researches, discovers, and analyzes online Information to provide evidence and exhibits. In addition, he is a technical support specialist who helps improve daily Operations. He develops Monthly Phishing awareness exercises and training to Educate employees in identifying phishing attacks and Cyber security best Practices.

Recently, Bright presented an online workshop for Immigrant Services Calgary on cybersecurity in the job search. He is also a regular guest speaker in cybersecurity classes and delivers corporate cybersecurity presentations for ReTrain. With his extensive education and certifications in Geological Sciences, Cybersecurity, and Penetration Testing, Bright is well-equipped to educate and advise others on the latest cybersecurity threats and trends. Bright loves spending time with his family and friends and enjoying a good laugh when not working and traveling to new destinations. He believes spending time with loved ones is essential for maintaining a positive outlook.

Les Brown is an experienced instructor with over 20 years of experience in the fields of energy, telecom, property management, and education. He has worked as a financial analyst and senior accountant, and has a strong background in business analytics.

At ReTrain, Les teaches a range of courses, including Bookkeeping Administrator, Bookkeeping Theory, QuickBooks Online and is part of the Fintech program. He is passionate about helping students develop their skills and knowledge in these areas.

Les holds several qualifications, including a Certificate in Leadership, a BA major in Geography, a Property Management Certificate, and a Business Management and Accounting Diploma. He also has certifications in Payroll Management, TESOL, and an MBA in Business Administration and Management. In his spare time, Les enjoys spending time with his family and travelling.

Terry McKenna is an accomplished instructor with 18 years of experience in the fields of oil and gas production accounting and non-profit finance. She has worked as a Director of Finance, Interim Executive Director, Bookkeeper, and Educator. Terry has a track record of success and has served as the CFO of a non-profit organization where she worked with the team to improve the financial position of the organization and navigate the COVID-19 pandemic.

At ReTrain, Terry teaches a variety of courses, including Bookkeeping Administrator, Bookkeeping Theory, QuickBooks Online, Microsoft Office Products, and is the instructional lead for the AccouTECH program in Red Deer. She is passionate about teaching and empowering students with the skills and knowledge they need to succeed in their careers.

Terry holds a CAPPA Oil and Gas Production Accounting qualification and is well-equipped to teach the fundamentals of accounting in this industry. She enjoys traveling, cooking, baking, and gardening in her free time, which she finds rejuvenating and inspiring. Terry’s greatest passion is spending time with her family, expecially her young grandson.

James Karg is an accomplished game designer, project manager, mentor, and events producer with 17 years of experience in the game design and development industry. He has designed games for various platforms and was a game designer for popular companies including Popcap Games and Zynga. James is also a member of the Calgary Game Developers and has been part of the organization team for the VRARA (Virtual Reality and Augmented Reality Association) Global Summit, bringing together professionals in the virtual reality and augmented reality industries.

At Retrain Canada, James shares his expertise in Microsoft Office software with students. He believes in the power of technology and its ability to enhance work and productivity. His courses focus on providing students with a strong foundation in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

James holds a diploma in game design from Vancouver Film School and is passionate about both playing and designing video games. He enjoys meeting with other video game enthusiasts and staying up-to-date with the latest developments in the gaming industry.

Trent Phalen is a seasoned professional in the automotive industry with over 25 years of experience. He has worked in various positions such as sales, service advisor, and management roles, gaining a wealth of knowledge and expertise. Trent is now a mentor at ReTrain, where he teaches courses on customer service, customer relationship management, and enterprise sales.

Throughout his career, Trent has achieved many career highlights, including designing and improving courses and creating a custom program for CORCAN for the Tire & Lube Program. He has received numerous accolades and won multiple awards, making him a well-respected member of the community. Trent’s passion for the automotive industry is evident in his work, and his dedication to helping others succeed is commendable.

Trent holds a Marketing and Management Diploma, and he has completed the Dale Carnegie Course. In his free time, he enjoys golfing, spending time with his children, and taking long drives. Trent’s passion for learning and sharing knowledge with others has made him an asset to ReTrain, and he is committed to helping individuals achieve their professional goals.

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Kari MacDonald is a seasoned professional with over 25 years of experience across various industries such as banking, bookkeeping, real estate, and networking. She has been a mentor and administrator in her career and has worked as an Operations and General Manager for a North American Company. Kari’s portfolio includes the updating of financial service support courses for Fintech Program, bringing her knowledge of financial management to the students.

Kari is a valuable asset to ReTrain, where she teaches courses such as Microsoft Office, Financial Services Representative, Bookkeeping Administrator, Bookkeeping Principles, and QuickBooks Online. She holds multiple certifications and education, such as Professional Bookkeeping, Accounting Technology, and Payroll Compliance Practitioner (PCP), and is a member of The Canadian Real Estate Association. Kari’s passion for education and her extensive experience in financial management make her a sought-after instructor.

Outside of work, Kari loves spending time with her children and dogs, working on renovations and gardening. She enjoys all things handy and takes great pleasure in tackling new projects. Kari’s eagerness to learn and her commitment to excellence is evident in both her personal and professional pursuits, making her a well-rounded and impressive individual.